Sales Process Diagnostics and Metrics
By knowing
the sequence of steps in the sales process, and by
knowing the values of the critical variables, attrition,
duration, and capacity, we can construct the sales
funnel beginning with quota and preceding in reverse to
the initial stages of discovery or marketing. The user
identifies the quota (how many and by when), and
Attieve®, our Sales Process Analyzer, guides him through
design of the path that will take him there.
Sales Process Metrics
Once the
constraint is identified and its capacity is known,
Attieve® develops a sales funnel process that supports
the full capacity of the constraint, thus maximizing the
production of the sales funnel structure. Attieve®
advises the user if the capacity of the constraint is
not fully utilized due to attrition or insufficient load
at preceding funnel steps.
With
Attieve®, the user is able to design a funnel that
promotes the achievement of quota. Once the funnel and
quota are defined, users track their daily activities
through Attieve®, and compare them against the original
design. If the original design is not being met, users
can easily determine why, and are able to take
appropriate corrective actions.
Corrective
action involves decision making based on knowledge that
sales professionals receive from a variety of sources.
For example; if the attrition at a given step is
unacceptable, the cause may be a lack of product
knowledge, or the inability to close the sale. The
important point is that users and their management will
know what corrective action is required, and where it
must be applied. Resources will not be spent where they
are not needed.
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